Email Communications

Design Professional Emails:

Create, Run, and Track Effective Email Campaigns:

Optimize Deliverability:

Fundraising

• Campaign Management – Track the performance of marketing and fundraising activities.
• Gift Entry – Track and record offline giving, including donations, pledges, and recurring gifts.
• Giving History/Profile – A giving data summary is automatically calculated for individuals and households.
• Matching Gifts – Blackbaud’s MatchFinder is integrated with Blackbaud Sphere to provide information to donors about the possibility that their company may match their contribution. Additional fees apply.
• Contact Forms – Use a form-builder to capture constituent information.
• Donation Forms – Use a form-builder to create single- or multiple-step forms to collect online donations.
• Registration Forms – Use a form-builder to create single- or multiple-step registration forms. Forms can be used for volunteers, conferences, or other event types and can have standard and custom fields. Forms come with full reporting.

Supporter Database

• Individual Profiles – Record all critical information about your constituents in one easy-to-manage place.
• Organization Profiles – Create, record, and manage profiles of organizations and primary contacts.
• Custom Profile Fields – Create and organize custom fields for individual, organization, and transaction records.
• Static and Dynamic Segments – Categorize your constituents and target your communications.
• Relationship Tracking – Track interconnected supporters and their highlights.
• Duplicate Management – Create settings to automatically resolve duplicate records or resolve them manually.
• Interaction Tracking – Centrally record activities about interactions associated with constituents.
• Liquid Score – Target your audience and improve direct response ROI with this simple yet accurate wealth score.
• Query Tool and Import Center – Quickly import, update, or retrieve records using customized export queries and a standardized set of templates covering most all available data.
• Stand Alone Web Pages – Use a WYSIWYG editor to create administrative dashboards and public web pages hosted independently from each other.

Payment Processing

• Complete Solution – Get fully integrated payment services requiring no merchant account set-up.
• Payment Options – Get transaction support for all major U.S. credit cards and direct debit.
• Low Transaction Fees – Benefit from Blackbaud’s ability to negotiate the lowest rates from payment processors.
• Simple Administration – Manage all of your online payments through a single interface including the ability for full or partial reversals for collected payments.
• Real-Time Reporting – Instantly access all transaction activities such as event registrations, donations, and eCommerce purchases.
• Security Compliance – Blackbaud is certified as a merchant processor by PCI, the industry standard for credit card processing, and has completed full information security audits by third-party companies.
• Highly Secure Infrastructure – Process payments protected by state-of-the art security measures, such as redundant firewalls, authentication services, and an encrypted SQL database unreachable by any public IP address.
• Installment and Recurring Payments – Allow supporters to set up secure, recurring, or installment payments on a weekly, monthly, quarterly, or annual basis. The ability to manage future payments is included.
• International Currencies – Supports credit card processing in non-U.S. currencies and non-U.S. credit cards.
• Transaction Identifiers – Customize the descriptors that appear on your donors’ credit card statements.
• Third-Party Payment Processor Service – Get the ability to process funds through a third-party (i.e., non Blackbaud Sphere) payment processor using Verisign Payment Gateway services.

Website Management

Create Websites That Give Visitors a Dynamic and Personal Experience:

Empower Non-Technical Content Publishers:

Produce Database-Backed Websites That Are Fast and Secure:

Simplify Collaborative Web Publishing:

Manage Your Website With Powerful Publishing Tools:

The Raiser's Edge Connector:

• Synchronizes online fundraising, registration forms, Friends Asking Friends, and email addresses
• Configure business rules that allow you to define the approval process and merge behavior for data flowing from one system to the other
• Grant administrators full review, edit, and modify control of the data entering The Raiser's Edge
• Utilize The Raiser's Edge batch functionality
• Schedule data transfers or run on-demand