Website Management

Regardless of how they first learn of you or are asked to give – through an advertisement, a direct mail piece, via email, or even in person – the majority of your potential donors are checking your organization out online before they choose to support you. Among those that do make a gift, only around 30% give again the next year. The design and usability of your website can make or break a fleeting chance to win or retain support. Blackbaud Interactive provides a powerful, flexible content management system to make it easy to portray the best possible face of your organization online.

Learn about Blackbaud Interactive web marketing solutions.

Web Marketing at a Glance:

Keep Content Fresh

If you opened the newspaper today and the stories were the exact same as yesterday, would you pick it up again tomorrow? While your website can be a useful archive of information, its real purpose is to keep visitors informed of your cause’s most recent progress and requirements. Blackbaud Interactive sites are built with flexible content management tools that allow anyone in your organization to update content and have it approved via workflow, ensuring fresh, relevant information is always available on your site.

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Leverage Multimedia and Social Media

Today’s web visitor expects more than basic text and images when trying to learn more about a topic. Supplementing the written word with slideshows, videos, polls, surveys, and news and social feeds are great ways to cater to all types of visitors at all stages of engagement with your organization. Blackbaud Interactive sites can not only accommodate sophisticated web features, but can track which are most effective so you can focus on the right content.

See some of the most popular interactive plug-ins featured on interactive sites.

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Capitalize on What Works

Measuring site traffic and click-throughs is a basic – and critical – part of managing an effective website. But you can lose valuable opportunities to motivate action while you wait to review data and make changes. Because of our exceptional content management tools and data tracking system, Blackbaud Interactive sites are uniquely able to adjust content real-time, without manual intervention, based on the behavior of your visitors.

Learn more about how dynamic content strengthens the user experience in a free on-demand web seminar (WMV).

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Motivate and Enable Action

A marketer with sound audience data should always be able to craft messages that motivate support, and a good content management system makes it easy to showcase that message. But sometimes, the experience of taking action can detract from the message, costing you support. Blackbaud Interactive sites make the entire process, from home page visit to donation submission, event registration, or advocacy action, sound and seamless, with auto-populated forms, logical sequences, built in help, automatic confirmations, and more.

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Use Data to Drive Response

Many organizations consider constituent data to be their lifeblood. For years, you’ve gone through the effort to collect and protect it, but how effectively do you use it to motivate ongoing support? Blackbaud Interactive sites are the only websites designed for nonprofit organizations that provide real-time, two-way integration between CRM and CMS, ensuring each website visit is personalized to the visitor, motivating response rates 10 times the industry average.

Benchmark your organization against online metrics reported by your peers

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