ServicesTo get the most out of your Blackbaud solution, it takes more than just software. It’s a combination of people, process and technology. With this in mind, we have developed a range of services to create a lasting solution that will generate ongoing returns and help you achieve your mission.
To help you make the most of your technology investment, we offer:
- Consulting Services
Make sure that your technology solution works hard for your organization. Our consultants can help you streamline processes and make sure that you’re on the right track for success now and in the future.
- Blackbaud Internet Services
Our experienced consultants will make sure that your site uses the most powerful technology to tell your story simply and effectively and connect with your constituents in meaningful ways.
Technology is only as good as the people who use it. Blackbaud offers flexible and cost effective training onsite, regionally, in Charleston or online, to train groups or individuals on all of our products.
- Data Management Services
Our service bureau will partner with you to manage, coordinate, and execute short-term and recurring initiatives for fundraising database operations, direct marketing programs, and performance management – leaving your staff (or lack thereof) free to work on mission-critical objectives.
- Data Enrichment Services
Data quality has a direct impact on your ability to connect with your key constituencies. Our Data Enrichment Services can clean, append or update critical data elements like addresses, phone numbers, emails, and help you target your direct marketing appeals, improve response rates, and save production and postage costs.
- Blackbaud Application Hosting
Need a software implementation but can’t increase your onsite technology footprint? Get the full functionality of Blackbaud applications without having to maintain additional software or servers. Blackbaud Application Hosting gives you access to your data via online connections and provides a team of experts to support you each step of the way.
- Blackbaud Merchant Services
Tired of dealing with multiple credit card payment processors and getting hit with all their hidden fees? Switch to Blackbaud Merchant Services with the unique Blackbaud OneRATE™ to consolidate all your payment and donation processing with just one rate for all types of transactions.
- Nonprofit Performance Management
Nonprofit Performance Management (PM) is a broad category of application programs and technologies for gathering, storing, analyzing, and providing access to data to help users make better business decisions.
- Custom Report Solutions
Blackbaud products have hundreds of optimizable standard reports, but if you have specific reporting requirements that go beyond what’s already been developed, our Custom Report writing team can create tailor-made reports that meet your needs.
Benefit from a comprehensive solution that combines ongoing customer support and product updates to help you maximize the use of your software.