Contact Blackbaud
Regional Offices | |
|---|---|
Charleston, South Carolina | World Headquarters Customer Operations Center Phone: 1.800.443.9441, toll-free |
Austin, Texas | 11501 Domain Drive, Suite 200 |
Bedford, New Hampshire | 6 Bedford Farms Drive Phone: 1.603.310.4100 |
New York, New York | 500 7th Avenue Phone: 1.845.808.7100 |
Plano, Texas | 6111 West Plano Parkway, Suite 1000YC Phone: 1.800.443.9441 |
St. Paul, Minnesota | 370 Wabasha St N, Suite 1200 Phone: 1.800.443.9441 |
Products and Services | |
Phone | 1.800.443.9441 |
Fax | 1.843.216.6111 |
Request information about Blackbaud's Solutions. | |
Request information about Blackbaud's Conference, bbcon® | |
Contact Customer Service about Billing | 1.800.468.8996 option 4, sub-option 2 |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
Reeher Customer Support: 651.313.6000, option 2 | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Check Status of Solutions | |
Hours of Operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |
Data Rights | |
Training | |
Request Blackbaud University, regional, and on-site training information | |
Blackbaud Forms | |
Phone | 1.866.422.3676 |
Fax | 1.866.262.9590 |
Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards | |
Documentation | |
Submit feedback about user guides and help files | |
Purchase a printed manual | |
Website feedback | |
Submit feedback about our website | Take our website survey |
Review our privacy policy | |
Blackbaud - Europe | |
|---|---|
Address | WeWork, 10 York Road
|
Sales | solutions@blackbaud.co.uk |
Web | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | +44 (0) 203 932 1600 (Press 1 for Support) View all Phone Tree options |
Check Status of Solutions | |
Hours of Operation | Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays |
Data Rights | |
Blackbaud - Asia Pacific | |
|---|---|
Address | Level 2, 65 Berry Street |
Phone and Fax | +61 2 8918 1200, International |
| 1800 688 910, Freecall Australia | |
| 0800 444 712, Freecall New Zealand | |
| 800 616 2205, Freecall Singapore | |
| +852 8191 1160, Local Hong Kong | |
| +61 2 8918 1299, Fax | |
Sales (email) | |
Web | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Website and Login Help | Questions about Blackbaud ID, Blackbaud.com log in, Support access or website issues? Chat Now |
Phone | +61 2 8918 1200, option 1 (Phone Tree) |
Check Status of Solutions | |
Hours of operation | Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT |
Data Rights | |
Peer-To-Peer | |
Phone | For specific peer-to-peer support, please contact nonprofits@everydayhero.com.au or call 1300 798 768 |
Blackbaud - Canada | |
|---|---|
Address | 150 King Street West, IQ Offices, Suite 208 |
Phone and Fax | 1.800.443.9441, Sales |
1.843.216.6111, Fax | |
Sales (email) | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
Reeher: 651.313.6000, option 2 | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Check Status of Solutions | |
Hours of operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |
Data Rights | |
Latin America (Recruiting Only) | |
|---|---|
Address | Escazu Corporate Center, 6th Floor |
Phone | 2210 4800 (Regus Office) |