Contact Blackbaud
Headquarters — Charleston, SC, USA | |
|---|---|
Phone (toll-free) | 1.800.443.9441 |
Phone (international) | 001.843.216.6200 |
Fax | 1.843.216.6100 |
Address | World Headquarters Customer Operations Center |
Solutions Chat | |
Media | |
Phone | 1.800.443.9441 x3307 |
Request an interview or information | |
Products and Services | |
Phone | 1.800.443.9441 |
Fax | 1.843.216.6111 |
Request information about Blackbaud's products and services. | |
Request information about Blackbaud's International Conference on Philanthropy | |
Contact Customer Service about billing and invoices | 1.800.468.8996 option 4, sub-option 2 |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Online | |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Tree) |
Reeher: 651.313.6000, option 2, 8AM - 5PM CST | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Hours of operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |
Training | |
Phone | 1.800.468.8996 option 3 |
Request Blackbaud University, regional, and on-site training information | |
Blackbaud Forms | |
Phone | 1.866.422.3676 |
Fax | 1.866.262.9590 |
Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards | |
Documentation | |
Submit feedback about user guides and help files | |
Purchase a printed manual | |
Website feedback | |
Submit feedback about our website | Take our website survey |
Review our privacy policy | |
Regional Offices | |
Austin, Texas | 11501 Domain Drive, Suite 200 Phone: 888.528.9501 |
San Francisco, California | 44 Montgomery Street |
New York | 500 7th Avenue Phone: 800.899.0890 |
St. Paul | 370 Wabasha St N, Suite 1200 |
Toronto | WeWork, Scotia Plaza, 40 King Street West, 41st Floor |
Blackbaud’s K12 Group | |
New Hampshire | 6 Bedford Farms Drive Direct: 603-310-4124 |
Blackbaud Tuition Management | |
South Carolina | 2000 Daniel Island Drive Phone: 800.468.8996 |
Blackbaud Europe Ltd | |
|---|---|
Address | Blackbaud Europe Ltd |
Web | |
Sales | solutions@blackbaud.co.uk |
Administration | |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Online | |
Phone | 0203 932 1600, option 1 (Phone Tree) |
Hours of operation | Support associates are available Monday through Friday from 9:00 a.m. to 5:00 p.m. GMT, excluding holidays |
Blackbaud Pacific Pty Ltd. | |
|---|---|
Address | Level 2, 65 Berry Street |
Web | |
Phone and Fax | |
International | +61 2 8918 1200 |
Freecall Australia | 1800 688 910 |
Freecall New Zealand | 0800 444 712 |
Freecall Singapore | 800 616 2205 |
Local Hong Kong | +852 8191 1160 |
Fax | +61 2 8918 1299 |
Sales | |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Online | |
Phone | +61 2 8918 1200, option 1 (Phone Tree) |
Hours of operation | Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT |
Blackbaud Canada | |
|---|---|
Address | WeWork, Scotia Plaza, 40 King Street West, 41st Floor |
Phone and Fax | |
Sales | 1.800.443.9441 |
Fax | 1.843.216.6111 |
Sales | |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Online | |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Tree) |
Reeher: 651.313.6000, option 2, 8AM - 5PM CST | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Hours of operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |