Contact Blackbaud
Regional Offices | |
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Charleston, South Carolina | World Headquarters Customer Operations Center Phone: 1.800.443.9441, toll-free |
Austin, Texas | 11501 Domain Drive, Suite 200 Phone: 888.528.9501 |
Bedford, New Hampshire | 6 Bedford Farms Drive |
New York, New York | 500 7th Avenue Phone: 800.899.0890 |
Plano, Texas | 6111 West Plano Parkway, Suite 1000YC Phone: 800.899.0890 |
St. Paul, Minnesota | 370 Wabasha St N, Suite 1200 |
Products and Services | |
Phone | 1.800.443.9441 |
Fax | 1.843.216.6111 |
Request information about Blackbaud's Solutions. | |
Request information about Blackbaud's Conference, bbcon® | |
Contact Customer Service about billing | 1.800.468.8996 option 4, sub-option 2 |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Chat with a Customer Support Associate | Chat Support or Click here to view your existing cases on Case Central |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
Reeher Customer Support: 651.313.6000, option 2, 8AM - 5PM CST | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Sales (email) | |
Web | |
Solutions Chat | |
Hours of operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |
Training | |
Phone | 1.800.468.8996 option 3 |
Request Blackbaud University, regional, and on-site training information | |
Blackbaud Forms | |
Phone | 1.866.422.3676 |
Fax | 1.866.262.9590 |
Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards | |
Documentation | |
Submit feedback about user guides and help files | |
Purchase a printed manual | |
Website feedback | |
Submit feedback about our website | Take our website survey |
Review our privacy policy | |
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Blackbaud - Europe |
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Address |
Second Floor, Blue Fin Building |
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Sales |
solutions@blackbaud.co.uk |
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Administration |
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Web |
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Customer Support |
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Data Subject Rights |
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Check the status of your solutions and services |
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Chat with a Customer Support Associate |
Chat Support or Click here to view your existing cases on Case Central |
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Phone |
+44 (0) 203 932 1600 (Press 1 for Support) View all Phone Tree options |
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Hours of operation |
Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays |
Blackbaud - Asia Pacific | |
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Address | Level 2, 65 Berry Street |
Phone and Fax | +61 2 8918 1200, International |
| 1800 688 910, Freecall Australia | |
| 0800 444 712, Freecall New Zealand | |
| 800 616 2205, Freecall Singapore | |
| +852 8191 1160, Local Hong Kong | |
| +61 2 8918 1299, Fax | |
Sales (email) | |
Web | |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Chat with a Customer Support Associate | Chat Support or Click here to view your existing cases on Case Central |
Phone | +61 2 8918 1200, option 1 (Phone Tree) |
Hours of operation | Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT |
Peer-To-Peer | |
Phone | For specific peer-to-peer support, please contact nonprofits@everydayhero.com.au or call 1300 798 768 |
Blackbaud - Canada | |
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Address | Scotia Plaza, 40 King Street West, 41st Floor |
Phone and Fax | 1.800.443.9441, Sales |
1.843.216.6111, Fax | |
Sales (email) | |
Customer Support | |
Data Subject Rights | |
Check the status of your solutions and services | |
Online | |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
Reeher: 651.313.6000, option 2, 8AM - 5PM CST | |
If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance. | |
Hours of operation | Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays |